Terms and Conditions

Privacy Policy
Last Updated: June 5, 2025

This Privacy Policy describes how NeroArt (“the Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit neroart.store (the “Site”), use our services, make a purchase, or otherwise communicate with us in relation to the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, site visitor, or another individual whose personal data we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and comply with any other applicable legal requirements.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources and have collected the following categories in the last 12 months. The information we collect and use depends on how you interact with us.

In addition to the specific purposes outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information Do We Collect?

The type of personal information we collect depends on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be linked to you. The following sections describe the categories and types of personal information we collect:

Information You Provide Directly

  • Contact Information – including your name, address, phone number, and email address.

  • Order Information – including name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information – including username, password, security questions, and other authentication details.

  • Customer Support Information – including details shared in your communications with us, e.g., via messages through the Services.

You may choose not to provide certain information, but this may limit your ability to access certain features.

Information We Collect Automatically

We may collect certain usage information (“Usage Data”) automatically, such as: device details, browser type, network connection, IP address, and interactions with our Site and Services. We use cookies, pixels, and similar technologies (“Cookies”) for this purpose.

Information from Third Parties

We may receive information about you from third-party sources such as:

  • Service providers (e.g., Shopify).

  • Payment processors (e.g., for processing your orders and payments).

  • Marketing and analytics providers (e.g., cookies, SDKs, beacons, third-party libraries).

All such third-party data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

  • To Provide Services and Fulfill Contracts: Including processing orders, managing accounts, sending notifications, arranging shipping, and facilitating returns or exchanges.

  • Marketing and Advertising: To send promotional messages by email, SMS, or post, and to show ads tailored to you. In the EEA, this processing is based on our legitimate interests per Article 6(1)(f) GDPR.

  • Security and Fraud Prevention: To detect and respond to fraudulent or malicious activity.

  • Customer Support and Service Improvement: To respond to inquiries and enhance your experience.

Cookies

We use cookies to operate and improve our Services. Specific information about Shopify cookies is available at: https://www.shopify.com/legal/cookies.

Most browsers accept cookies by default, but you can adjust settings to block or remove them. Note that this may impact site functionality. We also recognize the Global Privacy Control (GPC) signal; see https://globalprivacycontrol.org/ for more info.

Sharing Your Personal Information

We may share personal data as follows:

Category Recipients
Identifiers & Contact Info Service providers, business & marketing partners, affiliates
Commercial Information Same as above
Usage and Network Data Same as above
Geolocation Data Same as above

We do not sell or share personal information without your explicit consent, except for marketing and advertising where permitted. In the past 12 months, we have “sold” or “shared” personal information for advertising under applicable laws.

Third-Party Websites and Links

We are not responsible for third-party sites you visit via links from our Site. Review their privacy policies before interacting with them.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under 16. If you are a parent and believe your child has shared information with us, please contact us.

Data Security and Retention

We use reasonable safeguards, but no system is 100% secure. Do not transmit sensitive data via insecure channels. Retention duration depends on account status, legal needs, and business purposes.

Your Rights

Depending on your location, you may have rights such as:

  • Access/Information

  • Deletion

  • Correction

  • Portability

  • Opt-out of Sale/Sharing/Targeted Ads

  • Restrict Processing

  • Withdraw Consent

  • Appeal Decisions

  • Manage Communication Preferences

You can exercise these rights through our site or by contacting us.

Complaints

If you have complaints, contact us using the info below. If unresolved, you may file a complaint with your local data protection authority (e.g., in the EEA: List of Authorities).

International Users

We may transfer your data outside your country. If outside Europe, we use Standard Contractual Clauses or ensure adequate protection under relevant laws.

Contact

For questions or to exercise your rights, contact us at:
📧 Email: firstrightplays@gmail.com
📍 Address: Lange Straße 2A, Knüllwald, 34593, DE

Unless otherwise specified, we are the data controller under applicable data protection laws.